Churn Management
Should Be Personal

Add the content intelligence to your churn prediction. Drive user awareness of
highly-relevant content to those who are at risk of churn and help to keep users engaged.

Multiple Platforms
Keeping users returning rather than churning

Existing churn management solutions mainly focus on analytics and identifying who is at risk, not on the content that will keep users as
your customers.

Personal offers and promotions

Our predictive scores will allow you to target each user with retention offers, promotions and more, featuring the exact content most likely to influence
a decision.

Identify content gaps to help retain users

Our knowledge of your viewers can help identify content gaps and purchases to grow and retain
your user base.

 Using our knowledge of your users along with your current churn management strategy, we can ensure subscribers at risk of churning can be shown the right content, at the right time, on the right device that will help draw them back to your service. Our predictive scores give every asset in every catalog a unique score to power notifications, experiences that viewers can discover the content they want to watch most increasing their engagement and reducing the chances of them churning.

We do so much more

With over 20 years of experience, our cloud-based solution brings your content and users together using personalization. 

Multi-Catalog Search and Aggregation

Bring together content seamlessly from multiple sources, apps and libraries.

Intelligent Audience Segmentation

Personalize content by location, language, or any other business data. 

Advanced Search

Power your audience searches, so they can find what they want quicker.

Full-Page Personalization

With one single API, endless possibilities for relevant content suggestions. 

Personalized Notifications

Notify your users only for the best content for them.

Personal Scores

Every asset in your catalog gets a scoring for every individual based on their likes, hobbies, social profile, location and more.

Fastest Personalization

Your viewers will instantly see the content that they love. 

FAST Channels

We can auto-create multiple personal channels to cover different moods and interests. 

Sponsored Personal Favourites

Sell your advertisers the ability only to be associated with experiences your
users enjoy.

Telekom Slovenijie
Hutchison Drei Austria
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Find some time with our experts.

Ask aboout our risk-free trial, where you can see the results first-hand on what impact our solution can have

“XroadMedia’s content intelligence resources make it possible for media companies to serve each customer what they want, when they want it. By combining this technology with Evergent’s leading subscription management tools, we can ensure that every client maintains the highest possible levels of customer satisfaction and retention.”


Some of our top features

Intelligent Pages

Personalize whole pages with one single API


Deliver a personalized experience no matter where your users are or what language
they speak

Content-Aware Continue Watching

The smartest content-aware continue-watching experience

Predictive Scores and Notifications

Power your notifications with accurate content rating

Advanced Search

Multiple catalog and personalized search

Targeted Advertising

Get the first-party audience data your ad team are looking for